At A Matter of Patrols, we often receive questions about our services and how we operate. This blog post addresses some of the most frequently asked questions, providing clarity and insight into our security operations.
What Does a Mobile Patrol Unit Do?
Each property is unique, and so is our approach. Mobile patrol units perform routine checks, ensuring that windows are closed, vehicles are secure, and gates are shut. These actions are tailored to the specific “pattern of life” at each property, taking into account the regular occupants and visitors.
How Long Do Patrol Checks Last?
The duration of a patrol check can vary based on the property’s size but generally lasts between 15 minutes to an hour. This ensures thorough surveillance without being overly intrusive.
Understanding Contract Terms
We offer flexible contracting, starting with short-term options to allow new clients to experience our services. Typically, a minimum contract duration is three months, providing ample time to assess the benefits of our patrols.
Key Holding Service Explained
Key holding is a critical service where we manage the keys to your premises, allowing us swift access in case of an emergency, ensuring that we can act quickly and efficiently.
Training and Vetting of Security Guards
All our security guards are thoroughly vetted and must hold an SIA licence, ensuring they meet the high standards required for their roles.
Compliance and Coverage
Our operations are fully compliant with the Data Protection Act to ensure client data is secure and handled appropriately. We primarily cover Essex and East London, providing a focused and specialised service.
Uniformed Professionalism
Uniforms are standard for all our patrol staff, ensuring that our team is easily recognisable and professional.
This brief overview addresses just a few of the common queries we get at A Matter of Patrols. For more detailed information, visit our FAQ page.
